Responsible gambling

Responsible Gaming: A Safe and Supportive Environment at Golden City Casino

At Golden City Casino, we understand the importance of responsible gaming practices to ensure that our players can enjoy a fun and safe experience. We are committed to providing a supportive environment where you can manage your gambling habits and seek help when needed.

Set Your Limits: Deposit, Time-Outs, and Self-Exclusion Options

To promote responsible gaming, we offer the following tools:

• Daily, Weekly, and Monthly Deposit Limits: Set limits on how much you wish to deposit into your account.
• Time-Outs: Take a break from gaming for 24 hours to several weeks or permanently with our self-exclusion feature.
• Self-Exclusion Periods: Block access to your account and marketing communications for six months to several years.

Reality Checks: Stay Informed about Your Gaming Session

Our reality checks will remind you of the time spent on a session, helping you stay aware of your gaming habits. This is an optional feature that can be activated in our settings menu.

Seek Help When You Need It

If you or someone close to you needs assistance with responsible gaming practices, we provide links to:

• National and provincial support organizations for Canadian players
• International resources available 24/7

These external help lines are confidential, free of charge, and designed to assist individuals who require guidance on managing their gambling habits.

Our Commitment to Fair Gaming

At Golden City Casino, we adhere to industry-standard practices that prioritize player protection. Our fair gaming policies ensure:

• Independent lab testing of our Random Number Generators (RNGs) for randomness and fairness
• Regular audits by reputable third-party auditors

We strive to maintain a secure and transparent environment where you can enjoy your favorite games with confidence.

Play Responsibly: Get Help When You Need It

If you or someone close to you needs assistance, please don't hesitate to seek help. We're here to support responsible gaming practices that promote fun, safe, and enjoyable experiences for all our players.